At QTrade Shop, we are committed to providing fast and reliable shipping services to ensure that your shopping experience is convenient and hassle-free. This Shipping and Returns Policy outlines our shipping procedures and guidelines for returns and exchanges.
Shipping
We offer 48-hour fast shipping on eligible products within Qatar. Orders placed before [specific time] on business days will be processed and shipped within 48 hours, excluding weekends and public holidays.
Shipping Fees
Shipping fees may vary depending on the weight, size, and destination of the package. The shipping cost will be calculated and displayed at checkout before you confirm your order.
Tracking Information
Once your order has been processed and shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and whereabouts of your package until it reaches its destination.
Returns and Exchanges
We want you to be completely satisfied with your purchase from QTrade Shop. If for any reason you are not satisfied with your order, we offer a hassle-free returns and exchanges process.
Eligibility
To be eligible for a return or exchange, the following conditions must be met:
- Timeframe: Return or exchange requests must be submitted within [number of days] days of receiving the product.
- Condition: The product must be unused, in its original packaging, and in the same condition as when it was received.
- Proof of Purchase: A valid proof of purchase, such as an order number or receipt, is required for all return or exchange requests.